Product Warranty

Manufactured for life

Gyprock Australian Made Products

Apart from a small number of specialty products, Gyprock manufactures all its products in Australia.

CSR Building Products Limited ("CSR") warrants its Australian made Gyprock products (the "Product") to remain free of defects in material and manufacture for the usual lifetime of the Product (25 years).

International Alliance

Gyprock International Alliance Products

Gyprock has developed exclusive relationships with leading manufacturers throughout the world for a small number of specialty products.

CSR warrants its International Alliance Gyprock products to remain free of defects in material and manufacture for 7 years.

Warranty details

In the event of any failure of the Product caused by the direct result of a defect in the material or manufacture of the Product, CSR will at its option replace or repair, supply an equivalent product, or pay for doing one of these.

This warranty does not apply where the Product has been used in any manner not in accordance with the manufacturer's instructions, nor the reuse of the Product after its initial installation. This includes installation and maintenance in accordance with the relevant Gyprock technical manual; current copies are available by phoning 1300 306 556. CSR recommends that only those products, components and systems recommended by it be used. CSR will need to be satisfied that any defect in its Product is attributable to material or manufacture defect (and not another cause) before this warranty applies.

Other than as expressly set out in this warranty, and the guarantees that can not be excluded under The Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) (and any other law), CSR excludes all other warranties and guarantees with regard to the Product including all guarantees and warranties that may apply at law.

To the extent that it is able to do so, CSR excludes all liability for loss and damage (including consequential loss) in connection with the Product. This exclusion does not apply where the Product is sold to a consumer and is a good of a kind ordinarily acquired for personal, domestic or household use or consumption.

The following statement is provided where the Product is supplied to a buyer who is a "consumer" under the Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to other rights or remedies of the consumer under law in relation to the goods or services to which the warranty relates.

Notification of a warranty claim must be made to CSR prior to any return of the Product.

To make a claim under this warranty, you must contact CSR on 1300 306 556 . All expense of claiming the warranty will be borne by the person making the claim.

CSR may require documentation supporting the claim to be provided.​​​​​

Manufactured for life  

Plasterboard

  • Gyprock Plus™
  • Gyprock Supaceil™
  • Gyprock Aquachek™
  • Gyprock Soundchek™
  • Gyprock Superchek™
  • Gyprock® Sensitive
  • Gyprock® Standard
  • Gyprock Impactchek™
  • Gyprock Fyrchek™
  • Gyprock Fyrchek™ MR
  • Gyprock EC08™ Impact
  • Gyprock EC08™ Impact MR
  • Gyprock EC08™ Complete
  • Gyprock® Flexible
  • Gyprock® Shaft Liner Panel
  • Gyprock® Standard 6mm Round Perforated
  • Gyprock® Repair Panel

Cornice

  • Gyprock Alto™
  • Gyprock® Trio
  • Gyprock Tempo™
  • Gyprock Concerto™
  • Gyprock Symphony™
  • Gyprock® Presto
  • Gyprock Aria™
  • Gyprock® Duo
  • Gyprock® Cove 55mm, 75mm, 90mm

Compounds, adhesives and sealants

  • Gyprock® Acrylic Stud Adhesive
  • Gyprock® Masonry Adhesive, Masonry Adhesive 100
  • Gyprock® Back Blocking Cement
  • Gyprock® Base Coat 20, 45, 60, 90
  • Gyprock® Ultra-Base 60
  • Gyprock® Wet Area Base Coat
  • Gyprock® Total-Coat Lite
  • Gyprock Easy-Flow™
  • Gyprock® Pre-Mixed Total Joint Cement
  • Gyprock Ultra-AP™
  • Gyprock® Multi-Purpose Joint Compound
  • Gyprock Jointmaster™
  • Gyprock Easy-Finish™
  • Gyprock Ultra-Top™
  • Gyprock® Final Finish
  • Gyprock® Cornice Cement 45, 60
  • Gyprock® Pre-Mixed Cornice Cement
  • Gyprock® Rapid Patch
  • Gyprock® Rapid Set
  • Gyprock® Rapid Repair Kit
  • Gyprock® Wet Area Acrylic Sealant
  • Gyprock® Fire Mastic

Jointing Tapes

  • Gyprock® Paper Tape
  • Gyprock® Easy Tape

Specialty Plasters

  • Gyprock® Casting Plaster
  • Gyprock® Pottery Plaster
  • Gyprock® Dental Plaster
  • Gyprock® Superfine Plaster
  • Gyprock® Hardwall Plaster
  • Gyprock® Stopping Plaster

Ceiling Panels

  • Gyprock Freshtone™ Ceiling Panels
  • Gyprock Supatone™ Ceiling Panels
  • Gyprock® Perforated Ceiling Panels

 
International Alliance  

Perforated Plasterboard

  • Gyprock® Gyptone 12mm Square
  • Gyprock® Gyptone 12mm Square Minigrid
  • Gyprock® Gyptone Slotted Minigrid
  • Gyprock® Rigitone Matrix 8mm Round ​​​
  • Gyprock® Rigitone Matrix 12mm Square
  • Gyprock® Rigitone Astral
  • Gyprock® Rigitone Galaxy
  • Gyprock® Rigitone Primer
  • Gyprock® Rigitone Filler